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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Feature | May 7, 2024

Mental Health Success Stories - Lt. Merit Davey

“Don’t wait. Go right now.”

Lt Merit Davey spent his entire enlisted career trying to become the “go-to guy” as an Explosive Ordnance Disposal technician, even at the expense of his mental health.

For over 8 years he refused to seek help for depression, an eating disorder, and PTSD—in his eyes, he couldn’t risk losing the professional reputation he had worked so hard to achieve.

It took Merit reaching a breaking point in 2020 to finally seek out what he needed: the right care at the right time. Now, as a 27th SOW Public Affairs Officer, Merit tells his story and the stories of others to promote and demonstrate the importance of SOF Truth #1: Humans are more important than hardware.

Mental health IS health. If you need help, don’t wait any longer. We need you on the Line.
Don't forget to keep your family's information up to date in DEERS!