Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More. Also, you have until March 31 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

About Us

Contact Us

Location: 27 SOMDG, 224 West D.L. Ingram Ave., Bldg. 1408, Cannon Air Force Base, New Mexico 88103-5014

Telephone: 575-784-2778

To receive text message updates, please text 27SOMDG to 484848.

Patient Advocate

Phone: 575-904-3933
Email Address: usaf.cannon.27-somdg.mbx.patient-advocate@health.mil

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone: 575-904-3996
Email: usaf.cannon.27-somdg.mbx.bcac@health.mil

Public Affairs 

Email: dha.ncr.dha-cof-staff.mbx.dhn-continental-pao@health.mil 

Interactive Customer Evaluation (ICE)

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

    Don't forget to keep your family's information up to date in DEERS!