The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

During this partial government shutdown, the 27th Special Operations Medical Group remains open and continues to honor scheduled medical and dental appointments. Our patient appointing service is open and we're still taking requests for appointments. We're doing our best to minimize impact on our beneficiaries and their health care. The clinic’s Primary Care and Specialty Care services are fully operational. Ancillary services (pharmacy, laboratory, radiology) also remain operational. As always, safe and high-quality health care remain our priority. Please call 575-784-2778 and/or utilize the MHS Genesis Patient Portal to schedule or cancel appointments. For questions about TRICARE during the shutdown, please visit www.tricare.mil/shutdown.

About Us

Contact Us

Location: 27 SOMDG, 224 West D.L. Ingram Ave., Bldg. 1408, Cannon Air Force Base, New Mexico 88103-5014

Telephone: 575-784-2778

To receive text message updates, please text 27SOMDG to 484848.

Patient Advocate

Phone: 575-904-3933
Email Address: usaf.cannon.27-somdg.mbx.patient-advocate@health.mil

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone: 575-904-3996
Email: usaf.cannon.27-somdg.mbx.bcac@health.mil

Public Affairs 

Email: dha.ncr.dha-cof-staff.mbx.dhn-continental-pao@health.mil 

Interactive Customer Evaluation (ICE)

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

    Don't forget to keep your family's information up to date in DEERS!